Refund Policy

Print Help
Website: https://printhelppro.online/
Effective Date: February 13, 2026

1. Overview

At Print Help, we aim to provide clear guidance and reliable printer-related solutions. This Refund Policy outlines the conditions under which refunds may be issued for any paid services, consultations, or assistance provided through our platform.

2. Nature of Services

Print Help primarily offers informational guidance, troubleshooting assistance, and technical consultation services related to printers. Due to the nature of digital and service-based assistance, refunds are subject to the terms outlined below.

3. Eligibility for Refunds

A refund may be considered under the following circumstances:

  • The service was not delivered as agreed.

  • A duplicate payment was made.

  • A billing error occurred.

Refund requests must be submitted within 7 days of the original transaction date.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • The issue was successfully addressed or resolved.

  • The customer changes their mind after service delivery.

  • The issue is hardware-related and beyond troubleshooting guidance.

  • Incorrect or incomplete information was provided by the customer.

  • The problem is due to manufacturer restrictions, warranty limitations, or third-party software.

Because technical outcomes depend on device condition and external factors, resolution cannot be guaranteed in every case.

5. Refund Request Process

To request a refund, please contact us at:

📧 admin@printhelppro.online

Include:

  • Your full name

  • Transaction details

  • Description of the issue

  • Reason for the refund request

All refund requests will be reviewed carefully. If approved, refunds will be processed within 7–10 business days to the original payment method.

6. Independent Service Notice

Print Help is an independent printer service provider and is not affiliated with any printer brand or manufacturer. Refund eligibility applies only to services directly provided by us.

7. Contact Information

Print Help
A-166 Top Floor, DDA Shed Okhla Industrial
Okhla Phase II, New Delhi, Delhi 110020
India
Email: admin@printhelppro.online

8. Policy Updates

We reserve the right to modify this Refund Policy at any time. Updates will be posted on this page with a revised effective date.

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